How to reach us
For all inquiries, email joe.s@flex-digital.com.
We typically respond within 2–5 working days. If you don't hear back within a week, please resend — your message may have been caught by spam filters.
What to write about
Common reasons to email
Bug reports
If the generator produces a malformed PDF, a puzzle without a unique solution, or a setting doesn't behave as expected, please include: the browser and operating system you're using, the URL of the page, the steps you took, and ideally a screenshot. Bug reports with reproducible steps are processed first.
Feature suggestions
Got an idea for a new variant (Killer Sudoku, Diagonal Sudoku, Samurai Sudoku), a new difficulty option, a new paper size, or a new printing layout? Tell us. Suggestions that explain the use case — "I run a Sudoku club for retirees and would like a large-print layout with two puzzles per A4 page" — are much easier to evaluate than open-ended requests.
Partnerships and content collaboration
We are open to partnerships with puzzle publishers, education-focused organisations, teacher resource sites, and similar groups. We are not open to paid link placements, sponsored posts disguised as content, or backlink schemes.
Press & media inquiries
For interview requests, podcast appearances, or feature articles about the tool, please include the publication, your deadline, and the angle you're pursuing.
Legal & takedown
If you believe content on sudokupuzzlepdf.com infringes your copyright or trademark, please include: a description of the work you claim is infringed, the URL where you found the infringing content, your contact information, and a statement that you have a good-faith belief that use is unauthorised. We respond to legitimate takedown notices within 5 working days.
Privacy & data requests
sudokupuzzlepdf.com runs entirely client-side; the generator does not collect personal data, so there is generally no user data we hold to delete or export. If you have specific concerns about cookies or third-party tracking from advertising partners, please see the privacy policy or email us directly.
Response times
What to expect
- Bug reports: acknowledged within 2 working days, typically fixed within 1–2 weeks if reproducible.
- Feature suggestions: acknowledged within 5 working days, evaluated quarterly.
- Partnership inquiries: initial reply within 5 working days.
- Takedown notices: within 5 working days.
- General feedback: we read everything but may not always reply individually. Thank you regardless.
Before you email
Quick self-help
Many common questions are answered in the homepage FAQ or the dedicated educational guides: what Sudoku is, the rules, how to solve, and difficulty levels explained. For specific variants, the dedicated format pages (e.g. easy, kids, large-print) include in-depth FAQs covering most use cases.